The Importance of Design in the Future of Society

The bigger theme of your talk really was how we as designers alter the course of people's lives and how we have a deep impact on the future of society. An example would be, I know that this happens in America where many corporate, many businesses, the job application process is purely online. We're designing for huge crowds, but everybody feels that interaction is being personal,. And so people take it personally when they're blocked or if they hit a barrier.