Why AI won't replace front desk humans

On today's episode, recorded live at Voices of Dentistry 2026, Dr. Mark Costes sits down with DSI Black Belt coach and tech entrepreneur Dr. Deren Flesher. They dive into Deren's latest venture, Airo Dental, an AI-powered platform starting with a smart scheduling assistant built to handle missed calls, after-hours requests, and overflow—without replacing your front desk team. They discuss real-world applications, AI's limitations, and where the future of dental tech is headed.

Be sure to check out the full episode from the Dentalpreneur Podcast!

EPISODE RESOURCES

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