Understanding User-Centric Design in Medical Technology

This chapter explores the speakers' journeys in the medical technology field, emphasizing the significance of contextual inquiry in the design process. They discuss the importance of observing end users in their natural environment to identify needs and inform design, particularly in regulated sectors like medical devices. The conversation also addresses the challenges faced by designers in adopting user-centered approaches and the necessity of involving all relevant stakeholders for creating effective and safe medical products.