New Books in Science, Technology, and Society cover image

Ben Shneiderman, "Human-Centered AI" (Oxford UP, 2022)

New Books in Science, Technology, and Society

00:00

The Two-Dimensional Framework for Human Factors Engineering

The old model was a one-dimensional one, the way you went from human control up to 10 steps to full computer control. And that zero-sum game was what I believed and what others did for many years. There are also times where you want to ensure full human control, like when you're riding your bicycle or playing piano. So those were extremes on one side that we needed to consider.

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