How Much Hidden Costs Are Involved in That?

Companies are insular, and they often don't rebuild. Companies that just literally do not recognize how things have changed. You're afraid of slipping through the cracks because people don't know process. Your changing process is always a rise before you see a dip in performance. And when you get someone on the side trying to recommend new things  they reject the notion that they're doing things not perfect. It's also a knowledge thing, right? Youd never say to a salesleader, ok, you're working in this building. I need you to go build the new one while operatos. it's not feasible. We kind of elludative behaviour changed in organizational change at the