Episode 79: A social media marketing masterclass
CIM Marketing Podcast
00:00
The Importance of Recognizing When Things Are Difficult
Social media is primarily the customer service channel that people want to communicate through. We have to recognise when things are difficult or when things are just a norm and where you can handle it in the normal where it's difficult. But I think generally it's not a problem for most businesses, I don't think. Julie: "There's no reason for you to behave any less professionally than you would do normally"
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