28 - Why Customer Success is so Misunderstood with Megan Bowen (VP of CS, Platterz)
GTM Live
00:00
Are You Rating the Experience With the Technology?
Am. lake says companies love to try and measure the things that are easy. But from a marking standpoint, i've found the mosto the most valuable things about whether or not your brand is working is actually the qualitative feedback. "Not everything worth not everything worth measuring can be measured," he adds.
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