BE 23: Don't Badmouth Your Company - How to Show Your Empathy for a Customer in Business English
Business English from All Ears English
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The New Price on Diabetes Medication
A woman calls XYZ drugs to pick up her diabetes medication. She is told the price for one refill will be $3.57. "I'm afraid that's a new price on these meds," she says, adding: "That can't be true" The call goes through and we learn more about what happens when you try to buy medicine in America.
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