Introduction

What is the role of data-driven innovation and differentiation in building great products? In this podcast episode, Nacho Andrade meets with Pendo CEO and Co-Founder Todd Olson to discuss lessons learned from building a product analytics platform over 10 years. Todd shares how Pendo has challenged conventions through its vision of comprehensive data collection and personalized insights. Listeners will learn how focusing on auto-instrumentation, broad capabilities, and approachable analytics has served customers across industries. Todd also discusses how constantly negotiating timelines and prioritizing differentiation over customer requests has fueled Pendo's growth. The discussion provides actionable advice for product thinkers on leveraging emerging technologies, influencing teams, and using speed and opinions to deliver unique value to users.