On Brand with Nick Westergaard cover image

Long-Form Brand Storytelling with Owen Garitty

On Brand with Nick Westergaard

00:00

The Importance of a Driving Ethos in Online Storytelling

The timing by which we show them our message is highly impactful on the success that we either do or do not realize. With so many platforms between social media, online, offline, you can have it at times even a contradictory message and you create customer confusion inadvertently. We always look at building out a customer persona of who are we trying to reach, what are their patterns, where are they accessing our information. Then I think that the other trap that people really fall into is an inconsistency of message.

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