In this episode, I sit down to discuss the biggest challenges and opportunities for the world's largest brands in 2026. We dive into why email is still a foundational and incredibly relevant channel, the biggest mistakes large companies make (from measuring reach to bad agency structures), and how to navigate the rapidly changing world of generative AI. I share the story of my biggest email marketing mistake at Wine Library and reveal the strategy my team is using right now to get a double-digit lift in our email open rates.
You'll learn about:
Why email is still a central hub of attention and how AI will boost open rates
The difference between "lean-in" and "lean-back" content across channels
Why I believe "Performance Marketing" should be rebranded to "Performance Sales"
Why you shouldn't rush into long-term AI contracts with vendors
The common mistake of measuring potential reach instead of actualized reach
