138 - We're In the Word-of-Mouth Era of B2B Buying | Demand Gen Live S2 x31
GTM Live
00:00
Is There a Customer Success Team?
Drob was an account manager at an edte company, whesod communication action soffwhere in to public ol. Both his parents were teachers. Teachers have very little extra free time to spend on learning new tools. So i would agree with chris, i think this is like a customerssuc and or potentially, there are things you can do in the product or the technology to make it easier for them to use.
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