Leadership Requires Tolerating Doubt

Brené introduces certainty versus doubt in leadership, and Adam argues people are wired for uncertainty but may lack practice handling it.

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Episode notes

Today's episode is about learning to sit with uncertainty. The episode opens with a discussion of listener questions on how to handle risk, the ingredients of a great apology, and why people stay loyal to relationships and organizations that quietly drain them. Then Brené and Adam turn to uncertainty – how our brains are wired for a threat response, what intolerance of uncertainty actually is, and why it can drive people toward authoritarian leaders.

You can find The Curiosity Shop on ⁠YouTube⁠ and ⁠Instagram⁠ (@thecuriosityshop).

0:00 - Introduction and Guest Questions

3:20 - Is Risk Something to Review or Reveal

13:40 - Why do People Stay Loyal to Bad Relationships?

22:28 - Strategies for Apologizing and Repair

32:33 - Is Uncertainty a Strength or Deficit for Leaders?

40:15 - Intolerance for Uncertainty

52:00 - Terror Management Theory and our Response to Uncertainty

59:50 - How Can We Manage Uncertainty

1:05:00 - Closing

Show Notes:

Capabilities, Cognition and Inertia: Evidence from Digital Imaging - Tripsas and Gavetti, 2000, Harvard Business School (Polaroid Study)