Who Are We Creating Our Standards For?
Keys To The Shop : Equipping Coffee Shop Leaders
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The Importance of Standards in Coffee
"You need to know coffee, but you probably need to know more about people than coffee," he says. "Not every person's opinion about what you serve in your coffee shop has to be immediately attended to hand and foot as though if you don't get that thing, then your coffee shop will go out of business." The idea that you have gram scales now is wonderful because even if you're serving a dark roast coffee, a scale can help you do that better.
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