Perception versus objective reality

Organizations often overlook the nuanced realities of their members by relying solely on surveys and formal reviews. Augusto Cuginotti joins Dr. Adriane Johnson-Williams to explore how participatory narrative inquiry, a process of collecting anonymous stories, helps organizations reveal the true experiences of their members, particularly those unlikely to speak up. Together, they discuss how traditional surveys and open-door policies often fall short, and how listening to stories anonymously uncovers patterns, systemic challenges, and fosters equity. Their conversation delivers practical insights and moving examples that underscore the power of story in creating organizational transformation and advancing equity.