Service Competition and Customer Why

From geopolitical tensions impacting global energy markets to rising food costs and shifting delivery networks, today’s supply chains are navigating a perfect storm of disruption and transformation. At the same time, innovation is accelerating—from AI-powered logistics to tech-enabled food platforms redefining how we eat at home. The stakes are high, and the pace of change is only increasing… welcome to The Buzz, powered by project44!

In this episode, hosts Scott Luton and Marty Parker explore how global conflict is impacting energy and supply chains, how rising cocoa prices are reshaping the food industry, and what Amazon’s shift away from USPS means for last-mile delivery. Plus, HelloFresh COO Dan Seidel joins us to share how AI, robotics, and supply chain innovation are transforming the home cooking experience.

Key Learnings & Takeaways:

• Geopolitical conflict continues to disrupt global supply chains
• Oil price volatility impacts nearly every industry
• Cocoa shortages are driving product and pricing innovation
• Amazon’s delivery strategy shift could reshape last-mile logistics
• Strategy is evolving toward speed, flexibility, and resilience
• AI and robotics are enabling more responsive supply chains
• HelloFresh is redefining convenience, personalization, and freshness

Disruption isn’t slowing down—but neither is innovation. The organizations that stay agile, customer-focused, and ready to adapt will be the ones that lead what’s next.

Additional Links & Resources:

• Project 44: https://www.project44.com/
• With That Said: https://bit.ly/WTS-22-March-2026
• Decision44 Event: https://www.project44.com/events/decision44/
• American Supply Chain Summit: https://supplychainus.com/
• National Supply Chain Day: https://bit.ly/NSCD-2026
• Mondelēz rethinks chocolate innovation as high cocoa prices linger: https://bit.ly/Cocoa-Prices-High
• Amazon Plans Drastic Cut in Packages Sent Via Already-Struggling Postal Service: https://on.wsj.com/3NGS6xs
• Redefining corporate strategy in a more volatile world: https://bit.ly/Corp-Strategy-Is-Changing
• LLMs in Shipping Ebook: https://bit.ly/LLMs-in-Shipping
• The 2025-2026 State of Home Cooking Report: https://www.hellofresh.com/eat/reports/stateofhomecooking
• HelloFresh: https://www.hellofresh.com/
• Connect with Dan on LinkedIn: https://www.linkedin.com/in/dan-seidel-6389903a8/
• Connect with Marty on LinkedIn: https://www.linkedin.com/in/martyparker/
• Supply Chain Now Resource Hub: https://supplychainnow.com/resource-hub/
• Follow Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk

This episode is hosted by Scott Luton and Marty Parker, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-supply-chain-shocks-cocoa-crunch-hellofresh-innovation-1563