
E137: Talking eCommerce Customer Psychology & Zero Party Data w/ Jon Ivanco, Formtoro - At the Coalface Podcast - 30 June 2022
THE ECOMMERCE EDGE Podcast with Jason Greenwood
00:00
Ask customers why they bought
Jon advises post-purchase surveys and direct customer conversations to avoid false assumptions about drivers of purchase.
Play episode from 32:14
Transcript


