THE ECOMMERCE EDGE Podcast with Jason Greenwood cover image

E137: Talking eCommerce Customer Psychology & Zero Party Data w/ Jon Ivanco, Formtoro - At the Coalface Podcast - 30 June 2022

THE ECOMMERCE EDGE Podcast with Jason Greenwood

00:00

Ask customers why they bought

Jon advises post-purchase surveys and direct customer conversations to avoid false assumptions about drivers of purchase.

Play episode from 32:14
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