Caller help: Apple email already in use

Midge in Atlanta, Georgia is trying to add her Gmail address to iCloud, and it’s saying it’s already in use. Rich says to try recovering the Gmail Apple account here, then migrate the old account to the new one.

Al in Inglewood is getting pop-ups telling him to clear out his cloud. Rich says to make sure the alerts are legitimate, clear your browser cache, and see if the messages continue.

Caleb Denison breaks down what actually matters when buying a TV for the Super Bowl and shares the TV tech from CES that genuinely impressed him this year.

Top TV Picks: Under $500 is the 65-inch TCL QM5K, Under $1000 is the 85 inch TCL QM6K or the HiSense U6, and the splurge is the Sony Bravia 8 Mark II.

David asks why his Gmail is still giving him cloud storage full, even though he’s cleared out so much stuff. Rich says to go to one.google.com and see what’s taking up space. It’s probably other Google services.

Samsung’s Galaxy Z tri-fold is officially on sale for $2,900.

Yahoo is back with a new AI search tool called Yahoo Scout.

Apple has a new AirTag with longer range and a louder speaker.

Beth in Cyprus is wondering how to unfreeze her credit report.

Richard in Connecticut is seeing ads for a device that promises unlimited entertainment with no fees and is wondering if it’s legit.

Sharon Gai, an AI expert and former Alibaba strategist, shares simple, practical ways everyday workers can use AI to stay relevant, work smarter, and worry less about the future of their jobs.

There’s a new voice dictation app for Windows called Willow Voice.

The Samsung Galaxy S26 is going to have a privacy display feature.

Candy Crush has a new daily game called Crushable available on Yahoo Games.

Rich mentioned Speedtest’s ISP site as a way to check for internet service providers in your area.

Strava adds turn-by-turn route navigation to the Apple Watch.

Julia Pugachevsky explains why “bricking” your phone with tools like Brick is becoming the new Dry January, and what it reveals about screen time, wellness, and Gen Z habits. Mentioned: Brick.

Alan in New Jersey swears by the Insignia RF wireless headphones for listening to TV.

Rich DeMuro brings you the latest tech news, helpful tips, gadget reviews, and more - plus interviews with industry experts - all in this weekly show.

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