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MLOps at DoorDash // Hien Luu and DoorDash Leads // Coffee Sessions #119

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Is the Internal Tool Doing Something More?

We track things like number of models, the availability of our online services. Things like how much people use our internal portal and just general health of the system as well as scalability. There's another qualitative aspect, which is the customer survey. So we ask about like how satisfied are you with this service or that service. And so that's a really good opportunity to reach out to our customers and understand if there's anything that's if there's any mismatch in what their expectations are.

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