804 || crucial conversations
Make Your Damn Bed
00:00
How to Have a Crucial Conversation
As someone who has been conflict-averse since I was born, it makes perfect sense to me that this would be a difficult thing to master. Our nature does work against us because when we're stressed out our cognitive thinking skills are not going to be firing on all pistons. The authors argue that in order to have effective dialogue, it's important to explore and expand the pool of meaning by sharing perspectives, asking questions, and listening actively. In most of the breakdowns of this book, the crux of it revolves around the crucial conversation model which consists of seven steps.
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