The psychological contract explained

Onboarding isn't admin. It's where standards, trust, and performance begin.

When someone new joins the team, it’s easy to take it for granted that they’ll know what to do. But, no matter who they are, they need a comprehensive onboarding process.

The onboarding process consists of two distinct parts: the administrative elements (most of which apply only to external hires); and the leadership elements (which apply to everyone).

In this Moment, I remind you how to use the onboarding phase to set your new hires up for success.

If you want to take a deeper dive, have a listen to Ep.55: You’re Here... So Now What?!

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