Membership, insurance shopping, and bill negotiation

Can AI help heal our broken healthcare system? On this week’s podcast, Paul and Rich are joined in the studio by Erynn Petersen, a longtime technologist and the current CEO of Emme, a healthtech startup that works to lower medical costs for both providers and patients. First, she lays out some of the systemic problems that saddle Americans with huge bills (or lead them to avoid seeking care entirely). Then, she discusses how AI tools might revolutionize the industry—as well as the ways the technology could make an unequal system even worse.