Best of Design Matters: Dr. Temple Grandin
Design Matters with Debbie Millman
00:00
The Importance of Language in Risk Management
When engineers discuss risk, they tend to use a language that is almost robotic and void of human detail. The Boeing 737 MAX tragedy was labeled a common mode failure. No one asked the simple question, if a bird snaps off the angle of attack sensor, what will the plane do? How do we begin to improve how language is used to describe scenarios?
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