Jill on Money with Jill Schlesinger cover image

The Making of a Manager with Julie Zhuo

Jill on Money with Jill Schlesinger

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The Importance of Understanding Your Customer's Needs

Facebook's design team spent six months putting together what they thought was the most incredible redesign ever of the Facebook website. "We were convinced that everything about this was better because we were taking your photos," Mark Zuckerberg says. But when he looked at metrics to see why people hated it, 'everything was worse' The company is still working on a new look for its social network.

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