Most HVAC, plumbing, and electrical companies obsess over bookings, average ticket, and close rate. Very few obsess over how people feel at work.
In this episode of Can't Stop the Growth, host Chad Peterman interviews Mark Mears, founder and Chief Growth Officer of LEAF Growth Ventures and author of Love at Work and The Purposeful Growth Revolution. Mark explains why "love" is not soft, why disengagement is costing companies trillions globally, and how leaders in the trades can turn culture from a buzzword into a competitive advantage.
Additional Resources:
Connect with Mark Mears on LinkedIn
Love @ Work Book
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Chad Peterman | CEO | Author
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Key Takeaways:
Mark breaks down his L.O.V.E. Leadership Model:
- Listen graciously to build trust
- Observe generously to show investment
- Value the whole person, not just the job title
- Empower teammates to grow into their full potential
