
How IBM’s Unified Approach to User Experience Enhanced Engagement and Productivity
HR Leaders
00:00
Evolving HR Expertise: Integrating Design and Development Skills
This chapter explores the transformation of team structures within HR, stressing the integration of design-oriented skills. It underscores the value of non-traditional roles such as user research and UX design while highlighting the necessity of including technical roles like engineers and developers for comprehensive project execution.
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