PBD Podcast cover image

Ritz Carlton Founder Horst Schulze - A Master Class In Customer Service | PBD #735

PBD Podcast

00:00

Profile of a standout leader

Horst describes his top general manager: relentless communication, root-cause process work, and inclusion.

Play episode from 01:33:19
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app