Scaling Empathy to National Messaging

Charles Duhigg returns to explain why great talkers are usually great listeners, and how "looping for understanding" can lower the temperature in almost any disagreement. Plus, a Spiel about going on the record about going off-the-record and we play everybody's favorite Game "Who is Donald Trump Threatening Here"

Produced by Corey Wara

Coordinated by Lya Yanne

Video and Social Media by Geoff Craig

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