Stoic empathy defuses a dangerous Tehran encounter

Alan and Executive Producer Graham Chedd look ahead to the new season with clips from episodes on empathy – both helping defuse a dangerous situation in Tehran and its role in the very different circumstances of a doctor’s office; why chatbots can still be exasperating; Harriet Tubman’s key role in a daring raid freeing 700 slaves; and why accents are so revealing.

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