The Importance of Motivational Interviewing

Motivational interviewing was a technique that was developed by Bill Miller and Steve Rolenek, two psychologists. It's built on a long history of research that says that the more that a person can voice their own intrinsic or their internal reason to change, the more likely they are to change. So for example, if you're working with someone on your team who you're trying to tell them they need to change their behavior with regard to management, it's one thing to keep telling them, hey listen, you should do this. It's another thing to ask them questions about what they see as the benefits in doing so.

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