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Have More Impact on the People Around You & Chef Secrets to Make Food Tastier

Something You Should Know

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The Bad News Formula Is Good News

How you deliver the bad news can have a big on how people receive it. I develop something called the bad news formula to decrease emotional upset. Bad news is what i can't do for you, and then you propose something that goes some way towards doing something for the other person. The idea if you start with the bad news, that it creates trust and credibility. It works three to one - most people feel manipulated by the infamous sandwich.

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