Bringing the organisation along and earning trust

Elias Lieberich, Founder of Product Matters and formerly a PM at Google and YouTube, makes the case that the real gap between European and Silicon Valley product practice is in its culture. He identifies three recurring patterns in European companies: process obsession, a limited appetite for validation, and an underappreciation of engineering and design. Drawing on work with German Mittelstand businesses, deep tech startups, and large enterprises, Elias explains how to introduce product thinking without triggering resistance, through small, visible wins rather than wholesale transformation.

Chapters
00:56 – Elias's background: Google, YouTube, and Google X
04:08 – European vs. Silicon Valley product culture
07:43 – Three gaps: process obsession, lack of validation, undervaluing engineers
12:04 – What European companies actually want — and the copy-paste trap
13:34 – Show, don't tell: finding immediate value
15:37 – Bringing the whole organisation on the journey
25:02 – Roadmaps, frameworks, and meeting companies where they are
26:35 – Building trust through small, compounding wins
29:29 – Change aversion as a bell curve
31:02 – What European companies do well — and what's worth exporting
33:13 – Working with deep tech startups in Europe
36:44 – The killer question: who is this for?
40:25 – Practical advice: start with what's within your control
42:53 – Wrap-up

Our Hosts
Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She’s worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.

Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury’s. He participated in Silicon Valley Product Group’s Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He’s the author of What Do We Do Now? A Product Manager’s Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon’s music stores in the US & UK.