Masters in Business cover image

Investing for the AI Shift: Masters in Business with Songyee Yoon

Masters in Business

00:00

Systems approach to customer retention

Songyee outlines a top-down systems framework to proactively manage churn and gain organizational buy-in.

Play episode from 10:38
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app