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SYSK Choice: The Psychology of Secrets & How to Get Quicker Answers to Emails and Texts

Something You Should Know

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The Importance of Communication in the Age of Instant Feedback

The shift from a direct feedback loop in about 1990 to this situation where emails and texts are predominant. That's all we've ever known in terms of conversations, is direct feedback. Mike: With this open, broken loop of digital, you never know how you stand.

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