Applying mentor mindset at Microsoft and beyond

Enter to Win a Copy of David Yeager's book "10 to 25: The Science of Motivating Young People" - Register to win before October 24th at 11:45pm Pacific: http://chainoflearning.com/55

How do you motivate, coach, or lead someone younger—without sounding critical, nagging, or controlling?

We’ve all heard the stereotypes:
“Young people don’t care.”
“They’re entitled.”
“They can’t take feedback.”

But what if those assumptions are what’s really getting in the way of growth, engagement, and connection?

In this episode, I talk with Dr. David Yeager, professor of psychology at the University of Texas at Austin and author of the bestselling book, 10 to 25: The Science of Motivating Young People.

David’s groundbreaking research—conducted with Carol Dweck, Angela Duckworth, and others—reveals how the right balance of high challenge and high support can unlock potential in the next generation and foster a learning culture where people feel valued, respected, and inspired to grow.

Together, we explore the “mentor mindset”—a practical approach to coaching and intentional leadership to help young people move from compliance to engagement and step into their full potential — and how you can provide feedback that creates connection and motivation, not conflict.

Whether you’re a parent, coach, teacher, or organizational leader, you’ll walk away with actionable insights to cultivate a continuous learning mindset and inspire empowered growth. 

YOU’LL LEARN:

• How to lead with the mentor mindset to create a “learning zone” that combines high expectations with high support, empathy, respect and belief in people’s capability 
• ​​What the “mentor’s dilemma” is—and why both the enforcer mindset (high challenge, low support) and the protector mindset (high support, low challenge) fall short
• How great mentors balance rigor and flexibility that encourage people to produce high-quality work without enforcing rigid rules
• The power of transparency and labeling your intent when giving feedback to build trust and clarity
• The link between McGregor’s Theory X and Theory Y management mindsets and the mentor’s dilemma, and how these leadership mindsets show up in organizations such as Microsoft, GE, McDonald’s, and Walmart

ABOUT MY GUEST:

David Yeager, PhD, is a professor of psychology at the University of Texas at Austin and the cofounder of the Texas Behavioral Science and Policy Institute. He is the author of, 10 to 25: The Science of Motivating Young People, and best known for his research conducted with Carol Dweck, Angela Duckworth, and Greg Walton on short but powerful interventions that influence adolescent behaviors such as motivation, engagement, healthy eating, bullying, stress, mental health, and more. 

IMPORTANT LINKS:

• Full episode show notes with links to other podcast episodes and resources: ChainOfLearning.com/54 
• Check out my website for resources and ways to work with me KBJAnderson.com
• Connect with David Yeager: linkedin.com/in/david-yeager 
• Follow me on LinkedIn: linkedin.com/in/kbjanderson
• Check out David Yeager’s book 10 to 25: The Science of Motivating Young People: A Groundbreaking Approach to Leading the Next Generation—And Making Your Own Life Easier: amazon.com/10-25-Motivating-Groundbreaking-Generation 
• Reach out to learn more about the Athena App: https://txbspi.prc.utexas.edu/
• Join The Power of the Mindset Masterclass: https://www.masterclass.com/classes/power-of-mindset
• Subscribe to my newsletter: kbjanderson.com/newsletter 

TIMESTAMPS FOR THIS EPISODE:

02:23 The misconceptions about young one that led to David’s research
04:23 What the mentor’s dilemma is and how to overcome it
05:53 The disconnect with giving and receiving feedback
07:43 Other alternatives to what mentorship can really be for young ones
09:06 The predicament young ones are in between wanting respect, but not having the rights of adulthood
10:50 The difference between the enforcer and protector mindset
11:32 The mentor's dilemma in withholding feedback or being too supportive
12:58 Characteristics of the enforcer mindset in the blame and shame approach and the problems it causes
14:02 Characteristics of the protector mindset includes low standards, but high support
16:37 Different types of leadership styles and why they can be referred to as “mindsets” instead
19:16 The conflicts between protector and enforcer mindsets
21:56 How to have a mentor mindset in dealing with challenges in the workplace or at home
22:26 Example of a mentor mindset in dealing with students in holding a high standard, while also providing support
28:44 Difference between intellectual rigor and logistical rigor
30:92 Benefit of holding a rigorous standard while also providing support in helping others meet their goals
32:51 Example of Stef Okamoto in transforming her old enforcer culture to embracing a mentor mindset focused on honesty and collaboration
37:14 Example of how to use the mentor mindset in correcting behavior in the workplace without being offensive
43:47 The Athena App created with Carol Dweck to help managers deal with conflict
45:41 The misalignment between the real experience in working in serving customers and what managers really need
46:34 Top tip for managers to show up with the mentor mindset in addition to asking questions
47:55 The importance of transparency in leadership to collaboratively troubleshoot issues
49:30 Why leading and mentoring young people isn't about lowering the bar or enforcing compliance, but holding high standards with support
50:41 Asking questions and providing encouragement to be a better leader
51:28 The power of labeling and making your intentions clear when giving feedback
52:37 Question to reflect on to shift into a mindset mentor

Submit your questions to John Shook here:
https://kbjanderson.com/ask/