Navigating UX Design in Public Services

Mike Green is a user research leader specialising in research and service design for public services. He's also a host of the Understanding Users podcast.

In this episode, we delve into the current state of user research with AI: tools, limits and opportunities. Additionally, we also cover Mike's rich background in government public services and what private companies and UX designers and researchers can learn from it. We also discuss the state of the general UX job market and share advice for newcomers and existing people struggling to find the next job.

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