Q&A: role of banks in spotting scams

Join two 25-year veterans representing the elder justice profession as they provide an overview of the troubling trends they have seen with the burgeoning problem of elder abuse. Their focus will be on financial exploitation—perpetrated by a broad spectrum of offenders, including strangers and people known to their older targets. 

The presenters will also address key challenges and threats to the physical and financial safety of older people, including the proposed dismantling of the Consumer Financial Protection Bureau and its Office for Older Americans, along with other concerning issues at the federal, state and local level that are leaving thousands of older people at the mercy of financial predators. Topics will include financial grooming (a.k.a. “pig-butchering”), crypto scams, romance scams, and the growth of transnational crime rings that are targeting American seniors to the tune of billions in losses.

About the Speakers

Jenefer Duane is an elder justice advocate and consultant. Duane is a former senior program analyst in the Consumer Financial Protection Bureau's (CFPB) Office for Older Americans. With 40 years in aging services and consumer protection, she specializes in prevention, response, investigation, prosecution and resolution of cases of elder financial exploitation. At the CFPB, she led the development of the national Elder Financial Protection and Response Network program. She was the agency lead for the award-winning Money Smart for Older Adults program with the FDIC. She also led several CFPB-FinCin initiatives to strengthen the suspicious-activity reporting and investigation of elder financial exploitation. 

Paul Greenwood is a former deputy district attorney and an AARP consultant. Greenwood headed up the Elder Abuse Prosecution Unit at the San Diego DA’s Office for 22 years. In 1999 California Lawyer magazine named Paul as one of their top 20 lawyers of the year in recognition of his pioneering efforts to pursue justice on behalf of senior citizens. He has prosecuted more than 750 felony cases of physical, sexual, emotional and financial elder abuse. He has also prosecuted 10 murder cases, including one death penalty case. In March 2018 Greenwood retired from the San Diego DA’s office to concentrate on sharing lessons learned from his elder abuse prosecutions with a wider audience. In October 2018 he was given a lifetime achievement award by his former office. Greenwood now spends much of his post retirement time speaking on behalf of AARP nationally, consulting on elder abuse cases, testifying as an expert witness and providing trainings to law enforcement and Adult Protective Services agencies across the country and internationally. He is also involved as the criminal justice board member of the National Adult Protective Services Association.

A Grownups Member-led Forum program. Forums at the Club are organized and run by volunteer programmers who are members of The Commonwealth Club, and they cover a diverse range of topics. Learn more about our Forums.

Organizer: Denise Michaud 

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