Designing a deterministic, self-service buying flow

What if the real driver of digital disruption isn’t technology, but unit economics?

In this episode of Technovation, Peter High speaks with Dan Gill, Chief Product Officer of Carvana, about how disciplined unit economics power one of the most ambitious e-commerce models in retail. Rather than leading with engineering for its own sake, Carvana focuses relentlessly on eliminating friction, capturing profit pools, and reinvesting those economics back into customer value.

Key highlights from the episode:

• Vertical integration and competitive advantage

• Deterministic, self-service digital experiences

• Proprietary platforms vs. off-the-shelf tools

• AI-human collaboration at scale