Rebuilding Trust as a Learning Team

L&D gets done dirty constantly and I have been saying this for years!!! 

It's the function that gets underfunded, overcomplicated, blamed for culture problems it didn't create, and somehow still expected to fix everything with a workshop and a Kirkpatrick model.

Hanan Sahourieh got into all of it: why L&D functions fail before they even get started, how ego and power dynamics quietly destroy learning cultures, what trust actually looks like when you have to rebuild it from scratch, and the mistakes learning professionals make without even realizing it. 

Oh, and she wrote a book called Everybody Be Cool which is the most accurate title for an L&D book I have ever heard in my life.

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00:01:42 - Something New Hanan Wants to Learn This Year

00:04:30 - The First Thing Hanan Notices When L&D is a Mess at an Org

00:07:35 - The Story Behind Hanan’s Book Title, Everybody Be Cool

00:13:12 - Why Cross-functional Leaders Keep Over-engineering Stuff That Isn’t Theirs to Run

00:19:44 - Pushing Back on a Senior Leader When They Think They Know Better Than the Learning Team

00:25:52 - A New Idea in L&D Right Now

00:30:29 - How to Build Trust That’s Brand New or Even Lost

00:38:16 - Some of the Most Common Mistakes Learnig Professionals Make Without Realizing

00:42:13 - The Single Most Important Thing HR Should Get Right About Learning in Year One

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