Shipping Strategy and Returns Policy

Shannon recommends charging shipping, offering free returns, and how that resolves customer issues.

Play episode from 12:41

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Episode notes

Shannon Jean is back, and this time he is screen sharing liquidation auctions and walking through exactly what he buys, what he skips, and why. Ben and Jon watch in real time as deals close, from pallets of appliances selling for a fraction of retail to seasonal inventory being liquidated for pennies on the dollar.

Shannon breaks down his sourcing strategy in detail. How to evaluate manifests, calculate landed costs including freight, and spot boring high margin products most people ignore like toilets, hinges, and lighting fixtures. He explains how buyers move bulk inventory fast by working with contractors and local buyers, and why relationships matter more than platforms.

He also shares real outcomes from his mastermind, including operators who scaled from small flips into physical resale businesses and others who pulled five figure profits from single pallets by buying the right inventory at the right price.

Find Shannon Jean's Mastermind at https://shannonjean.com/mastermind

Find Shannon Jean's Auction Starter Guide at https://shannonjean.com/auctions

Business is simple. People are lazy.

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Timestamps:

00:30 — Shopping with Shannon at Costco

11:30 — Figuring out Shipping

13:48 — Ace Hardware and Target Shopping

15:20 — How Niche Should I Go?

19:50 — How Shannon Would Resell Kohler Products

22:45 — Government Auctions: Helicopters, Planes, and Vehicles

26:40 — Seasonal vs Quick Flips