The conversation focuses on practical ways a Chief of Staff can work with peers across departments, like finding small ways to make someone’s workflow easier or kicking off cross-team projects such as company-wide KPI dashboards and revamped performance reviews. Real examples include removing unnecessary steps from daily processes, automating Salesforce reports, and even simple gestures like ordering a camera cover for a colleague’s laptop. The episode also covers building trust through these actions and handling resistance from team members.
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Who Am I?
If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:25 Listener Question Setup
01:31 Small Wins Build Trust
02:00 Workflow Fixes and Shortcuts
03:44 A Tiny Gesture Example
05:54 KPI Dashboards and Automation
08:58 Handling Peer Resistance
10:27 Time and Political Capital
16:58 Wrap Up and Next Steps
