How to Sit Down and Listen to People

Sitting down with the people that I'm creating a model for or creating some analytics for doing analytics for sitting down with them. And even just living with them throughout through their whole working day understanding what they experience What they feel throughout the day really helps and like inform what I need to be doing. If you're not comfortable like doing this really your job is come up with some good questions Open ended we call them open ended questions Which means questions that generally don't start with the word do because we want to ask like tell me about x.