Introduce the Zeigarnik Effect

In this episode, Dr. Killeen breaks down the Zeigarnik Effect and why unfinished tasks are such a mental drain for practice owners and leaders. When work stays undocumented or unresolved, it quietly occupies mental space and fuels overwhelm. This episode explores how simple acts like writing things down, assigning tasks, and creating closure can free up energy and restore clarity without doing more work.