How free shipping shapes buyer choice

On today’s episode, host Kate Lindsay is joined by senior reporter at Bloomberg Businessweek, Amanda Mull, to talk about how the enshittification of online shopping came for Etsy. The platform used to be a thoughtful reprieve from the cheap, mass-produced products on Amazon, but now it’s plagued by a number of the same problems. With cheap junk and AI allegations abound, where can the Shein and Temu-haters go to actually find what they’re shopping for?

This podcast is produced by Vic Whitley-Berry, Daisy Rosario, and Kate Lindsay.

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