Limits of AI Recommendations

Fragrance is booming, but the way consumers discover and buy scent is changing fast. While scent has traditionally relied on in-person testing, more than half of fragrance purchases in the US now take place online. As department stores decline, brands are leveraging new technologies and creative storytelling to reframe perfume less as a single signature scent and more as an accessory, a collectible and part of a wider personal style. 

On the episode of The Debrief, BoF beauty correspondents Daniela Morosini and Rachael Griffiths unpack how short-form video, AI tools, layering trends and packaging are reshaping the category.

Key Insights:

• Morosini argues that fragrance’s online shift reflects both the broader movement of beauty sales online and the weakening dominance of department stores, which historically anchored prestige fragrance. What has changed more recently is that digital content has become better at translating scent into something consumers feel they can understand. “Fragrance has historically been a difficult category to sell because so much of the marketing around it… how do you explain to somebody at home what a fragrance really smells like?” she says. Short-form video, she adds, has helped “bridge that gap” by making it easier for people to imagine “if I buy this perfume, I’m going to feel like X or Y.”

• Griffiths explains that terms like “fragrance wardrobe” and “layering” are not just consumer buzzwords – they signal a real shift in how brands are selling scent. Rather than persuading shoppers to commit to one signature fragrance, brands are encouraging them to build collections, combine scents and buy multiple formats. “A fragrance wardrobe is effectively your fragrance collection,” she says, but the word wardrobe is important because it “hints at that fashion-to-fragrance relationship.” She adds that layering has become a community-building tool because “there’s nothing more niche than when you layer certain things in a way that nobody else has” and create “your own signature scent.”

• As fragrance becomes more visual and more digitally merchandised, bottle design and format matter even more. Griffiths says packaging remains central because it helps fragrance function like an accessory, whether that is a solid scent compact pulled from a handbag or a bottle photographed for a shelfie. “The packaging is really important,” she says, especially when consumers want products that “look nice for you to slink out of your bag.” Morosini makes a related point: design can also tell consumers how a scent is meant to make them feel. She recalls how Paco Rabanne’s One Million was intentionally packaged like a gold bar to communicate aspiration, wealth and fantasy before anyone had even smelled it.

Additional Resources:

• Prestige Fragrance’s Online Shopping Problem | BoF 
• How to Sell Fragrance Like a Fashion Accessory | BoF 
• Why Fragrance Is the Latest Red Carpet Accessory | BoF 

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