How Rare Scandals Shape Public Trust

A hotel should be a sanctuary for rest. Yet many travelers now feel a flicker of doubt at the sight of a provided towel or the hotel bed. The fundamental expectation of feeling safe and clean away from home is being questioned by ordinary people who just want peace of mind. / Heart to Heart - please send your audio questions to roundtablepodcast@qq.com (16:20). On the show: Niu Honglin, Steve & Yushan