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BE 23: Don't Badmouth Your Company - How to Show Your Empathy for a Customer in Business English

Business English from All Ears English

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How to Be Empathetic When Around Customers

Hiren is a listener from Dallas, Texas. He's working at a drug store in the U.S. and he wanted some ideas about how to be empathetic when he's around customers. We've already done one episode on empathy and we'll show you guys how to find that. But why don't we go ahead and read this listener's question, Michelle, and then let's try to answer it?

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