Why does your dental practice get harder to run the moment you hit three locations?
In this episode, Chris Hadziev from Planet DDS shares data from over 8,000+ practices on why some offices grow nearly three times faster than others. New patient flow is one of the key drivers. But the deeper story isn't just about getting more patients in the door. It's what happens next.
Chris shares how one growing group had all the right tools in place, yet nothing connected. Their ops leader became the system, manually stitching together reports just to keep things running. It highlights how the 3 location mark is when systems begin to break down. What once worked at the beginning starts to create friction instead of momentum.
This episode walks through what's actually driving the gap between top and bottom performers, why operational consistency beats expansion, and how small breakdowns in case acceptance quietly limit your production without you realizing it.
📍 Connect with Chris Hadziev on LinkedIn: https://www.linkedin.com/in/christina-hadziev/
🦷 Learn more about Planet DDS: https://www.planetdds.com/
📘 Download the Scaling Smarter: Standardization Guide for DSOs and Dental Groups: https://www.planetdds.com/resources/standardization-guide/
📊 Get the 2026 Dental Industry Outlook: https://bit.ly/4uSAyPt
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Today's episode is sponsored by Planet DDS, a partner of the DEO.
