The High Flyers Podcast with Vidit Agarwal cover image

#241 Startup collapse to $21M a16z raise: Sphere's Nick Rudder on Aussie Grit in the US, Selling to CFOs and Superhero wife

The High Flyers Podcast with Vidit Agarwal

00:00

Zero churn and customer success approach

Nick attributes strong retention to Slack-based support, founder-led CS and tax being a 'set-and-forget' product.

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