The Last Word with Matt Cooper cover image

The Last Word On Travel : What Went Wrong At Aer Lingus At The Weekend?

The Last Word with Matt Cooper

00:00

The Biggest Issue Is Refunds

Do you get a refund in the flight you weren't able to take, and compensation for the price that you had to pay elsewhere? And what about things like hotels? If a listener here who says, spent eight hours at departure gate an dublin airport on s Saturday, only to be told at four p m, that the flight was definitely cancelled. Will they have to refund people in full for other flights that might have been much more expensive for all the hotel costs? i think that's something that we probably need to know straightway.

Play episode from 02:20
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app